Person Details

Paola Arbour

Paola Arbour, Executive Vice President & Chief Information Officer

Paola Arbour serves as executive vice president and chief information officer for Tenet Healthcare. In this role, Arbour oversees the leadership and strategic direction for Tenet’s information technology (IT) systems and identifies opportunities to support the company’s expansive care network through the application of digital technology, data and automation and customer experience.

With more than 30 years of experience leading and transforming IT organizations, Arbour served in president and vice president roles at ProV International and ServiceNow. During her tenure at ProV, she built a customer-facing sales and delivery team of consultants and technical architects specializing in agile implementations and solutions. At ServiceNow, she led the agile implementation of the ServiceNow platform for enterprise customers worldwide.

Arbour also served as vice president of service delivery at Dell Services, where she was responsible for global service delivery and customer experience with $1 billion in fiscal management.

Prior to Dell, Arbour spent 24 years at Electronic Data Systems in several leadership roles within IT operations – both at the company’s headquarters and also in London and Frankfurt. Her responsibilities included customer service, account management, technical operations and senior positions in global delivery and enterprise accounts, including General Motors and the Navy Marine Corps.

Arbour has a bachelor of science degree in telecommunications arts and sciences from Michigan State University.