Person Details

Paola Arbour

Paola Arbour, Executive Vice President & Chief Information Officer

Paola Arbour serves as executive vice president and chief information officer for Tenet Healthcare. In this role, Arbour oversees the leadership and strategic direction for Tenet’s information technology (IT) systems and identifies
opportunities to support the company’s expansive care network through the application of digital technology, data analytics, automation and customer experience.

Arbour has more than 30 years of experience leading and transforming IT organizations. Prior to joining Tenet, she served in president and vice president roles at ProV International and ServiceNow. During her tenure at ProV, she built a
customer-facing sales and delivery team of consultants and technical architects specializing in agile implementations and solutions. At ServiceNow, she led the agile implementation of the company’s platform for enterprise customers worldwide.

Earlier in her career, Arbour served as vice president of service delivery at Dell Services, where she was responsible for global service delivery and customer experience with $1 billion in fiscal management.

Prior to Dell, Arbour spent 24 years at Electronic Data Systems in several leadership roles within IT operations in various locations in the United States and Europe. Her responsibilities included customer service, account management, technical
operations and senior positions in global delivery and enterprise accounts, including General Motors and the Navy Marine Corps.

She is an active participant in multiple forums promoting Women in Technology and diversity and inclusion, such as Pride and the Dallas CIO Forum, where she serves as an advisory board member. She also serves on the board of the Technology
Business Management Council and is a member of the Evanta CIO Community for Gartner.

Arbour has received numerous recognitions for her approach to transforming and innovating Tenet’s approach to technology. Arbour was recognized by Dallas Business Journal as a 2020 Women in Technology honoree. She also received
D Magazine’s Achievement in Healthcare Innovation Award in 2019 and was named a finalist for ORBIE’s 2020 CIO of the Year award and D Magazine’s 2020 Corporate Innovator of the Year award.

Arbour has a bachelor of science degree in Telecommunications Arts and Sciences from Michigan State University.